FAQ

What currency are the prices I will see on the site?
All prices are in USD. This will be changed in the future.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 3-5 days of production time for your order to ship out. Tracking numbers will be updated 2-3 days after your order has been SHIPPED. If you don't have a tracking number after 5 business days, please email us at contactus@gazingg.com.

I am not in love with my order, can it be returned? What if there is an issue?
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be, Unused and in the same condition that you received it- in the original packaging. We will also require the receipt or proof of purchase.

Can I cancel my order?
You are able to cancel your order with no disadvantage! You must cancel your order before it ships. If the item is already on its way, please follow our refund policy.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto-filled in an incorrect address, reply to your order confirmation email to verify. Once you double-check if the address given is wrong notify us via email at contactus@gazingg.com. We can change the address to the correct one within 24 hours. No refund will be given after 24 hours.

How long does shipping take?
All orders are processed within 3-5 Business days. If
for any reason we are experiencing a high volume of orders, we will notify you of any delays via email.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you! Please send us an email at contactus@gazingg.com with your order number and we will be happy to assist you in any way we can.